Resandhi and Interakt
Interakt is a broad customer-messaging platform for marketing, sales and support, with AI agents as one part. Resandhi is built around one job — selling from your catalogue on WhatsApp — with campaigns to bring customers back.
Based on their public website as of September 2026 — check their site for the latest.
A good fit for
Interakt
Teams that want marketing, a shared inbox across WhatsApp and Instagram, a sales CRM and AI agents under one roof.
A good fit for
Resandhi
Shops that want an agent that answers from their catalogue and takes the order, with nothing to build.
How is Resandhi different from Interakt?
Interakt may suit teams that want marketing, a shared inbox across WhatsApp and Instagram, a sales CRM and AI agents under one roof. Resandhi fits shops that want an agent that answers from their catalogue and takes the order, with nothing to build. (From their public website, as of September 2026.)
Side by side
The same questions for both. Where their site does not say, we say so rather than guess.
- How the replies are built
- InteraktA no-code chatbot builder, plus AI agents trained on your website and documents that can suggest products from your Meta catalogue.
- ResandhiNo flow builder. The agent reads your product catalogue and your store policies, and answers from them.
- Connecting your products
- InteraktShopify and WooCommerce sync, and integrations with your CRM, Google Calendar and more.
- ResandhiGoogle Sheets and Excel/CSV on every plan, Shopify from Growth, WooCommerce on Business. CRM or ERP through a remote MCP server.
- Languages
- InteraktTheir AI Employees page says the agents support 22 Indian languages.
- ResandhiHindi, English and Hinglish. It replies in the language the customer writes in. Voice notes and photos go to your team.
- Orders and payment in chat
- InteraktWhatsApp catalogue and store, WhatsApp Pay on paid plans, and an order-management AI agent that tracks orders and handles returns.
- ResandhiRecommends products, builds the cart, sends a payment link (Razorpay today; PhonePe, Cashfree and Paytm soon) or confirms cash on delivery, and creates the order. Answers order-status questions and takes return requests, which you approve.
- Checks on prices and stock
- InteraktNot detailed on their public pages.
- ResandhiChecked in code, not left to the prompt: any price, stock count or delivery time in a reply must match your catalogue, or the reply is blocked. It cannot invent discounts.
- Handing over to a person
- InteraktEscalation to human agents with context, and a shared inbox for WhatsApp and Instagram.
- ResandhiHands the chat to you or your team with a short summary of what the customer wants. You can also run the shop from your own WhatsApp with simple commands.
- Bulk broadcasts and campaigns
- InteraktA core feature: broadcasts, click-to-WhatsApp ads and campaign automation.
- ResandhiWhatsApp and SMS campaigns to customers who agreed to hear from you, paid per message from prepaid credits. Never between 9 pm and 9 am, at most two offers a week per customer, and paused by itself if WhatsApp flags your number. Replies are answered like any other chat.
- Setup and your number
- InteraktStart from a free trial of their platform; their site lists WhatsApp and Instagram channels.
- ResandhiDescribe your store in one chat, connect your products, then connect your existing number through Meta’s Cloud API. You keep using the WhatsApp Business app on the same number. Outside WhatsApp’s 24-hour window, updates can go by SMS or email.
- Pricing model
- InteraktA free Starter plan, paid monthly plans, AI agents as an add-on, and WhatsApp message charges per message. 14-day free trial, no card.
- ResandhiStarter ₹2,499, Growth ₹5,999 and Business ₹15,999 a month — 10% less paid quarterly, 20% less yearly, by autopay. Each plan adds ₹250, ₹750 or ₹2,000 of message credit every month. Mitra, the AI agent, runs on prepaid credits that last 12 months — one credit per reply, from ₹1,499 for 1,000 replies down to ₹0.80 a reply. Basic, campaigns only, is ₹999 once with ₹500 back as message credits. 7-day free trial, no card.
When Interakt may suit you better
- You want WhatsApp and Instagram in one inbox.
- You want to run click-to-WhatsApp ads from the same tool.
- Your sales team needs a CRM with pipelines and lead assignment.
- You serve customers in many Indian languages beyond Hindi and English.
- You use WooCommerce and want it on a smaller plan — Resandhi connects WooCommerce on its Business plan.
When Resandhi fits
- You want one agent that sells, not a platform to set up.
- Your catalogue is a Google Sheet or an Excel file you already keep.
- You need every price and stock number in a reply checked against your catalogue in code.
- You want a Razorpay link or cash on delivery, and the order created in the same chat.
- You want to run the shop from your own WhatsApp with simple commands.
From Interakt’s own website, as of September 2026. Their site is the one to trust.
See how it answers your customers
Connect your product sheet and try the agent on your own catalogue before going live.
No card · No code · Live in about 5 minutes
Prefer a hand? Our ops team can set up and train Mitra with you, and supports you after you go live.